Refund and Returns Policy
1. Introduction
Thank you for choosing Buygain.in. We value your satisfaction and are committed to providing the best customer service. Our Return Policy is designed to be straightforward and hassle-free, ensuring your experience with us is always positive.
2. Eligibility for Returns
- You can return your purchase within 5 days of the order date.
- Returns are only accepted for products in their original, unused condition.
- No returns will be accepted for products with physical damage or signs of use.
3. How to Initiate a Return
To initiate a return, please follow these simple steps:
Contact Our CRM: Call our Customer Relationship Manager at +91 9214068767. If it’s Sunday or if your call is not answered, please send a WhatsApp message to the same number.
- Provide Details: Include your order number, product details, and reason for the return in your message.
- Return Processing: Your return request will be processed within 48 hours. We recommend returning the complete product as received to avoid any issues.
Additional Information - Refunds will be credited in 48 hours to the original bank account .
4. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exchange Policy
Exchange will be done in 24 hours.
6. Customer Support
Our dedicated support team is available to assist you with any queries or concerns you may have regarding your return. Your satisfaction is our priority, and we are here to ensure your experience with Buygain.in is exceptional.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us:
Info@accessgroup.co.in
+91 9214068767
+91 9214068767
(For Sundays and unanswered calls)
